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Bonfe Exteriors Proven Storm Repair Process (BEPSRP)
Our Bonfe Exteriors Proven Storm Repair Process will ensure that your experience is pleasant and hassle free. You will know exactly what to expect when it comes to the process, the timeline and costs. Our thorough process and consistent communication means you will be in the know of your project from start to finish.
Schedule an Inspection
Our team will come out to your house to inspect the damage when it's convenient for you. In fact, we can do it even while you're away from home. In most cases we will use the drone which will only take 20 to 30 minutes.
We'll discuss the results of our inspection with you in detail either in person or via email that same day so you understand exactly what your options are.
File a Claim
It's important to know that filing a claim does not increase your insurance rates. In about 5 minutes, we will assist you in filing your claim. We also have direct links available on our website to many insurance companies to ease the process.
Insurance Carrier Inspection
Your insurance company may send out an inspector, but we are finding the use of drones is decreasing the need, because of the accuracy the drones provide.
Call or text us upon receiving the inspection date and time if you would like us to return your call after the inspection to answer any questions. We have found that insurance company inspectors do not prefer a contractor on site during inspection as they see it as an interference which could hurt your chances of approval. We have found it to be more effective to talk to the adjuster if need be, once they have sent your estimate.
Wait for Insurance Company
This is often the most frustrating portion of the process for both you and Bonfe Exteriors because we cannot speed along this portion of the process. However, we are always available to answer any questions that arise.
Once you have received your adjuster's estimate, please forward it to Joe@bonfeexteriors.com
At this point, your process can go one of two ways.
1) If the insurance company is not willing to cover a fair amount for the work to be done, Bonfe Exteriors will contact your insurance adjuster to further make a case in order to obtain an increase in the amount of work covered - if you give us the go ahead. It is important you know this process can push out your repairs for months.
2) If the insurance is willing to cover what we feel is a fair amount for the cost of repairs, we will instruct you to contact us once your first check is received.
Once you contact us, if you would like to upgrade any of your materials, we will go over your material and color options as well as provide you with financing options if necessary!
Depending on the size, your project could be completed in as little as one day. A dumpster will be delivered to your home the morning of or the day prior to the project beginning, and the crew will begin in the morning. If the project is going to take longer than a day, we will give you a schedule so you know exactly what to expect and update you if there are any changes to the schedule. Once the project is completed, the dumpster will then be picked up within the week.
Final Walk Through and Invoice
Our contractor will perform a final walk through to ensure excellence was delivered. We will then send a final invoice to your insurance company, which will be sent to you. The funds will be released to you and your mortgage company (if applicable) and then made payable to Bonfe Exteriors.